Saad Estates Limited

Saad Estates Limited ("we," "us," "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using www.saadestates.com, you accept the practices described here.

Saad Estates Limited is the data controller for the purposes of this policy. We are registered with the Information Commissioner's Office (ICO).

Information we collect

Information you give us: name, email address, phone number, and any other details you provide when filling in a form, downloading a resource, booking a consultation, or corresponding with us.

Information we collect automatically: technical data such as your IP address, browser type, device information, and how you interact with our site (pages visited, time spent, links clicked), collected via cookies and similar technologies — see our Cookie Policy for full detail.

Information from other sources: we may receive information about you from third parties we work with, such as our booking or email marketing provider, where relevant to providing our services to you.

How we use your information, and our lawful basis for doing so

• To respond to your enquiries and provide the services you've requested — necessary to take steps toward a contract with you.

• To send you resources, updates, or marketing communications you've opted into — based on your consent, which you can withdraw at any time.

• To improve our website and understand how it's used — based on our legitimate interest in running an effective, useful site.

• To comply with our legal and regulatory obligations, including anti-money laundering requirements relevant to our industry.

How we share your information

We may share your data with trusted third parties who help us operate our business — for example, our website host, email marketing provider, and booking/scheduling provider. We do not sell your data, and we do not share it with third-party advertisers. We may also disclose data where required by law, or in connection with a sale or transfer of our business.

International transfers

Where any of our service providers store or process data outside the UK, we ensure appropriate safeguards are in place, in line with UK GDPR requirements for international transfers.

How long we keep your data

We retain personal data only for as long as necessary for the purposes it was collected, or as required by law (for example, anti-money laundering record-keeping obligations).

Your rights

Under UK GDPR, you have the right to: access the data we hold about you; request correction of inaccurate data; request deletion of your data; restrict or object to how we use it; request a copy of your data in a portable format; and withdraw consent at any time where we rely on consent. To exercise any of these rights, contact us at info@saadestates.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you believe we've handled your data incorrectly.

Security

We use appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.

Contact

Questions about this policy can be sent to info@saadestates.com.